The BluEdge Service Platform is a best-in-class aftermarket and service offering from AHI Carrier. By opting for this holistic, tier-based, customizable solution, you can maximize performance, protect your investments, and maintain your HVAC budget, while being assured of your equipment’s best performance and long life.
Real-time transmission of equipment operating data by Carrier SMART, leveraging wireless technology and Carrier’s cloud-based IoT platform to monitor equipment’s health and address potential issues before they arise
Thorough inspection and adjustment of the equipment by Carrier technicians to ensure that the equipment is performing effectively and efficiently
Overall maintenance in machine shutdown mode, undertaken once a year, to ensure longevity and higher reliability
Cooling and Heating Start-Up Services to ensure optimal seasonal performance
Quick turnaround time for repair, temporary rental, or replacement requests to address emergencies
Advanced analytics tools to identify hidden problems before they become emergency issues
Factory-certified
technicians
Comprehensive HVAC
expertise across
brands
Focus on safety
and efficiency
Multiple options for
customizable care
Standard procedures
BluEdge service plans are designed for customization, depending on your business and its unique usage, maintenance needs, and budget. You can choose from any of the below plans and we can help you tailor it to suit your requirements.
Plan
|
Core
|
Enhance
|
Elite
|
---|---|---|---|
Service | An economical solution for customers with IoT enabled equipment. This plan provides real-time data collection plus remote inspection along with monthly reporting. | An annual maintenance program with customizable options on operating inspection and preventative maintenance site visits. | A full protection plan with customizable options for breakdown cover and replacement of failed parts. A comprehensive cooling or heating contingency plan can be put in place. |
Connected Services/Remote Inspections | |||
Carrier SMART Platform Customer Portal |
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Real-time Equipment Performance Dashboard |
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Monthly Report on Equipment Performance |
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Annual Maintenance | |||
Preventative Maintenance Service Options |
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Unscheduled Repair Parts and Labor |
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Parts and Labor | |||
Contingency Planning and Report |
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Advanced Analytics | |||
Included | Optional add-on | Not included |
We have extensive experience servicing all major heating, ventilation, and cooling manufacturers’ equipment, as well
as unmatched technical understanding of HVAC systems, including:
Air and Water
Cooled Chillers
Packaged
Unitary
Equipment
Air Handling
Units
Cooling Towers
Building
Controls
Heat
Exchangers
Boilers
Split Systems
Pumps
Variable
Refrigerant
Flow (VRF)
AHI-Carrier’s BluEdge service is not limited to Carrier equipment. Our extensive experience and unmatched technical understanding enable us to extend this service to all major heating, ventilation, and cooling manufacturers’ equipment as well.