Australia
New Zealand
Greece
Here you can find all the important information about the Vitoconnect communication interface, which is used for remote monitoring and remote control of Viessmann heating systems.
Vitoconnect is the communication interface that connects Viessmann heating systems to the digital world. It enables remote control, monitoring, and optimisation of the heating system via the ViCare app, providing greater comfort, transparency, and energy efficiency.
At the same time, Vitoconnect allows remote system maintenance by contractors through the Vitoguide app, improving service response times and system reliability. A comprehensive, certified security concept ensures safe data communication at all times.
Acts as the communication interface between Viessmann heating systems and the ViCare app.
Enables remote monitoring and control of the heating system via ViCare on mobile devices.
Allows authorised contractors to access the system remotely using the Vitoguide app, reducing service response times.
Direct connection to Viessmann heat generators equipped with Vitotronic control units and Optolink interface.
Suitable for wall‑mounted boilers, floor‑standing boilers, heat pumps, hybrid systems, and solid fuel boilers (subject to model and software version).
Supports Viessmann appliances with OpenTherm interface produced after October 2017 (without OpenTherm extension).
| Document Name | Description | Document Type | Language | Action |
|---|---|---|---|---|
| System Design Guideline | ViCare Smart Climate GB | English | Download |
It enables remote monitoring, control, and servicing of Viessmann heating systems via digital apps.
Yes. Vitoconnect acts as the interface between the heating system and the ViCare app.
Remote diagnostics allow faster fault detection and reduced service visits, improving system uptime.
Yes. The ViCare app allows full remote access to system functions.
It is suitable for systems with compatible Vitotronic or OpenTherm interfaces, subject to model and software version.
Get directed to our Business Development team to start the authorization process and discuss sales support.
Get specialized help with system sizing, load
calculation analysis, and technical data required for project design.
Request support for warranty claims,
scheduled maintenance, and genuine spare
parts ordering.
For more information : ahi@ahi-carrier.com
