38AW-R / 80AW-R

Carrier Commercial Air Source Heat Pumps
38AW-R / 80AW-R
Air Source Heat Pumps

38AW-R / 80AW-R

Carrier 38AW‑R / 80AW‑R – XP Energy™ Air‑to‑Water Heat Pump

High‑efficiency inverter split air‑to‑water heat pump delivering 4 to 16 kW heating and cooling, designed for year‑round comfort, low noise operation, and sustainable performance using R32 refrigerant.

38AW-R / 80AW-R

The Carrier XP Energy™ 38AW‑R / 80AW‑R split air‑to‑water heat pump range is designed to provide heating, cooling, and domestic hot water (DHW) for residential and light commercial applications. Featuring a full‑inverter twin rotary compressor and R32 refrigerant, the system combines high efficiency with reduced environmental impact.

The outdoor units are available in 10 power sizes, offering single‑phase models from 4 to 16 kW and three‑phase models from 12 to 16 kW. These can be combined with different indoor unit versions, including wall‑hung units (with or without back‑up heater) and all‑in‑one units with integrated 190 L or 240 L DHW tanks, providing flexible solutions for both new build and renovation projects.

38AW-R / 80AW-R

XP Energy™ split heat pumps are designed to provide heating, cooling and domestic hot water. Outdoor unit is available in 10 power sizes which offer a wide choice of single-phase models from 4 to 16 kW and three-phase models from 12 to 16 kW. These Outdoor units can be combined with various versions of Indoor unit either wall-hung (with or without back-up heater) or all-in-one (with 190L or 240L DHW tank plus different back-up heater configurations).

Year-round comfort

XP Energy™ split heat pumps can be used at a wide range of outside air temperatures. In heating mode, they can operate from -25°C outdoor air temperature, in cooling mode up to +43°C and for domestic hot water from -5°C to + 43°C outdoor air temperature.

Efficient performance

All sizes of XP Energy™ split heat pumps offer energy class A+++ for heating (air 7°C, water 35°C)* or A+ for domestic hot water production** and can reach a leaving water temperature of up to 65°C.

Low noise operation

The product’s design optimization for low noise levels means that the unit’s standard sound power level starts from 56 dB(A) (outdoor unit) and 38 dB(A) (indoor unit) with a silent mode that can be activated by the user.

Compact Design

The XP Energy™ system includes a compact indoor unit (only 270 mm depth for wall-hung or 600x600mm footprint for all-in-one), which offers an effective solution either as renovation or new build.

R32 refrigerant

Refrigerant R32 (GWP=675***) helps to reduce environmental impact in residential and light commercial applications.

Wide range

Large choice of single-phase models from 4 to 16 kW and three-phase models from 12 to 16 kW.

Carrier Comfort Management T300

The Carrier Comfort Management T300 remote controller allows intuitive control of heating, cooling, and domestic hot water through a single interface. It functions as a main thermostat, system manager, and gateway for full‑electric and hybrid systems.

User‑Friendly Operation

Self‑explanatory icons for easy navigation
Quick installation and commissioning
USB function for easy parameter transfer between controllers
One‑key program upgrade to reduce on‑site installation time

Onboard Control (Standard)

Onboard wired control supplied as standard with indoor unit
Enables access to all functions including Antifreeze and Holiday modes
Weekly scheduling for home comfort management
Large backlit display with intuitive icons
Multi‑language menu for ease of use

Document Name Description Document Type Language Action
38AW-R / 80AW-R Brochure PDF English Download
What type of system is the Carrier XP Energy™ 38AW‑R / 80AW‑R?

It is a split air‑to‑water heat pump system designed for heating, cooling, and domestic hot water production.

What refrigerant is used?

The system uses R32 refrigerant, which has a lower global warming potential.

What is the operating temperature range?

Heating down to ‑25°C, cooling up to +43°C, and DHW production from ‑5°C to +43°C.

Are both single‑phase and three‑phase models available?

Yes. Single‑phase models range from 4 to 16 kW, and three‑phase models from 12 to 16 kW.

What control system is provided?

The system supports Carrier Comfort Management T300, with an onboard wired control supplied as standard.

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