Australia
New Zealand
Greece
Secure, reliable remote connectivity for Carrier building automation systems
The Carrier Cellular Modem (CM‑SRV) provides robust, always‑on remote access to Carrier controllers and networks, enabling secure service connectivity, simplified commissioning, and efficient remote support through a managed cellular VPN solution.
The Carrier cellular modem provides 4G LTE-A connectivity to a site through Carrier TruVu controllers, enabling remote service and support. By utilizing Field Assistant, users can effectively monitor, manage, and troubleshoot the connected HVAC equipment and downstream controllers remotely without being on-site.
Cellular modem with secure VPN communication and Ethernet connectivity
Designed for use with Carrier controllers and i‑Vu® systems via Ethernet service ports
Compact, industrial metal housing suitable for control panels and field installations
Specifications vary by kit configuration
It enables secure, remote cellular access to Carrier building automation systems for service, monitoring, and diagnostics.
Yes. Communication is handled through a self‑hosted VPN, providing a secure connection without exposing the BAS network.
No. It is pre‑configured to connect to the controller’s Ethernet service port, simplifying installation and startup.
Yes. Secondary LAN ports allow EQT3 displays to remain connected without sacrificing service access.
Get directed to our Business Development team to start the authorization process and discuss sales support.
Get specialized help with system sizing, load
calculation analysis, and technical data required for project design.
Request support for warranty claims,
scheduled maintenance, and genuine spare
parts ordering.
For more information : ahi@ahi-carrier.com